Privacy Policy

Effective date: 21 May 2026

This Privacy Policy explains how Crafted Construction (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website:

Who We Are

Crafted Construction is a UK-based construction business operating as a sole trader.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: office@craftedconstruction.co.uk

What Information We Collect

When you contact us through our website contact form, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Property or project address

  • Details about your project or enquiry

We only collect information that you voluntarily provide to us.

How We Use Your Information

We use the information you provide to:

  • Respond to enquiries

  • Provide quotations or discuss projects

  • Communicate with you regarding requested services

  • Maintain business records

  • Improve our services and website

We do not sell your personal information to third parties.

Lawful Basis for Processing

Under UK GDPR, our lawful basis for processing your information is:

  • Legitimate interests — to respond to enquiries and operate our business

  • Contractual necessity — where discussions relate to potential or ongoing construction work

Data Sharing

We do not share your information with third parties unless:

  • It is necessary to provide requested services

  • Required by law

  • Necessary for professional advisers or service providers assisting our business

Any third parties we use are expected to keep your information secure and confidential.

Data Retention

We retain enquiry information only for as long as reasonably necessary for business, legal, and tax purposes.

Website Analytics and Cookies

Our website may use basic cookies or analytics tools to help improve website performance and user experience.

You can control or disable cookies through your browser settings.

If additional tracking or marketing tools are added to the website in future, this policy may be updated accordingly.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

Your Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data

  • The right to request correction of inaccurate data

  • The right to request deletion of your data where appropriate

  • The right to object to certain processing activities

To exercise any of these rights, please contact:

office@craftedconstruction.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact

If you have any questions regarding this Privacy Policy, please contact:

Crafted Construction
Email: office@craftedconstruction.co.uk